Mattress & Furniture Protection
Coverage, Warranty Extension & Care Plans
Product-linked protection, extended warranty, and maintenance plans offered seamlessly at the point of purchase.
Mattress & Furniture Protection solutions are enabled only in connection with a product transaction, helping customers protect their purchase beyond standard warranties through a combination of insurance coverage and service-based plans.
Protection Journey
Select Product
Checkout
Delivery / Installation
Protection & Care
What Makes This Embedded
Protection and care options integrated seamlessly into the purchase experience
Contextual Availability
Options are offered only during purchase, delivery, or installation.
Product-Linked Scope
Coverage, warranty, or service applies only to the specific item purchased.
Clear Coverage Classification
Customers are shown whether an option is Insurance, Extended Warranty, or Maintenance Service.
Mattress & Furniture Protection Options
Choose from insurance covers, warranty extensions, and care plans
Accidental Damage Protection Cover
Suitable for: Mattresses, sofas, beds, tables
Indicative Coverage Benefits
- Accidental physical damage
- Structural damage due to insured events
Stain & Liquid Damage Protection
Suitable for: Mattresses and upholstered furniture
Indicative Coverage Benefits
- Liquid spills and stains
- Food and beverage damage
- Cleaning or replacement as per policy terms
Extended Warranty Plan
Suitable for: Mattresses and furniture beyond manufacturer warranty period
Indicative Benefits
- Extension of manufacturer warranty for defined components
- Coverage for mechanical or structural failures after original warranty expiry
- Repair or replacement as per plan terms
Maintenance & Care Plan
Suitable for: Premium and long-use furniture
Indicative Benefits
- Periodic inspection or preventive maintenance
- Cleaning, tightening, or minor repairs
- Access to authorised service partners
Repair & Replacement Benefit Protection
Suitable for: Brands offering frictionless post-sale support
Indicative Benefits
- Pre-defined repair or replacement benefit
- Service fulfilment through authorised partners
- Benefit limits defined upfront
Comprehensive Mattress & Furniture Care
Suitable for: Premium bundled offerings
Indicative Benefits
- Accidental and liquid damage insurance cover
- Extended warranty beyond manufacturer period
- Maintenance and care services
- Repair / replacement benefit component
How Embedded Protection & Care Works
A seamless 5-step journey from selection to support
Select Product
Customer selects mattress or furniture item
View Options
Protection, warranty, and care options are displayed contextually
Choose Protection
Customer selects preferred options during checkout
Activation
Coverage, warranty, or service activates post-delivery
Support
Claims or service requests are handled as per applicable terms
Why Embedded Protection & Care Works Better
Benefits for customers, retailers, and insurers
Higher Attachment
Higher attachment vs post-purchase upsells
Clear Differentiation
Clear differentiation between warranty and insurance
Increased Confidence
Increased confidence for high-value purchases
Reduced Disputes
Reduced post-sale disputes
Better Transparency
Better transparency for customers and insurers
How Sencov Enables This
The technology layer powering embedded protection and care
Journey-Triggered Display
Purchase-journey triggered display logic
Clear Classification
Clear classification of insurance vs service products
Insurer Integration
Integration with IRDAI-licensed insurers for insurance covers
Service Partners
Integration with service partners for warranty and maintenance
Claims Orchestration
Claims, service request, and support orchestration
Compliance Ready
Consent capture, disclosures, and audit-ready records
Insurance covers are offered through IRDAI-licensed insurance partners. Extended warranty and maintenance plans are service offerings and not insurance. All options are available only in connection with a product purchase or delivery transaction. Coverage, benefits, and services are subject to their respective terms and conditions.